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HumanTaskAPI

Capability · product_verification

Verify a Physical Product

Verify a physical product, packaging, condition, placement or availability through a local human task.

Evidence returnedExample

Product Verification · field capture

captured_at · location_confirmed

Structured checklist

required fields · exceptions

Task result object

capability: "product_verification"

A product verification request should answer one question: what exactly must happen at the location, and what proof will show that it happened? HumanTask API turns that question into a dispatchable task whose purpose is to inspect a specific physical product for observable characteristics such as packaging, labeling, condition, model or presence.

When to Use Product Verification

The best product verification jobs are concrete enough that two independent workers would understand the same objective. Examples include confirm the correct model is at a location; check packaging language or visible label; document condition before purchase; or verify that a marketplace listing matches the physical item. These are not broad consulting assignments. They are observable field actions that can be accepted, completed and checked.

Define a Product Verification Request

A requester should provide product identifier, reference images, and location. It should also state attributes to verify, angles required, and deadline. The instruction should separate facts the worker can observe from decisions the AI or business will make later. That distinction prevents a simple field task from quietly turning into specialist advice.

Required inputs

  • Product identifier
  • Reference images
  • Location
  • Attributes to verify
  • Angles required
  • Deadline

Evidence That Makes the Result Useful

For product verification, a useful completion package may contain attribute checklist, product photos, condition observations, timestamp, and mismatch notes. The evidence schema should be selected before dispatch. A task that merely says “send proof” is weaker than one that specifies which files, fields and observations are mandatory. The receiving agent can then test completeness without interpreting a chat message.

Suggested result fields

  • Attribute checklist
  • Product photos
  • Condition observations
  • Timestamp
  • Mismatch notes

Failure Modes to Plan For

Real locations create exceptions that software APIs rarely face. In this capability, common examples are: serial or label data is inaccessible, packaging obscures the product, verification would require opening sealed goods, and the worker cannot determine an attribute visually. Those outcomes should be returned as explicit exception states rather than hidden inside a free-text note. An AI agent can then retry with new instructions, choose another location, widen the deadline or escalate to a specialist.

Exception examples

  • Serial or label data is inaccessible
  • Packaging obscures the product
  • Verification would require opening sealed goods
  • The worker cannot determine an attribute visually

Example Workflow for an AI Agent

Consider this workflow: A sourcing agent can verify packaging and model details before authorizing a local pickup or larger purchase. The agent first decides that a physical check is necessary, then creates a product_verification task with the address, deadline and evidence fields. The worker accepts the job, completes only the permitted actions and submits the requested proof. After the result arrives, the software can validate required fields, store the media references and continue its original plan.

Who Uses Product Verification

Product Verification can support marketplaces, buyers, brands, quality teams and AI commerce agents. These users have different business goals, but they share the same bottleneck: the missing fact or action exists offline. A reusable task definition lets them solve that bottleneck without maintaining a field team in every city.

API Shape for Product Verification

The machine-facing representation should be narrow. A product_verification request can carry a normalized location, human-readable instructions, a deadline, budget, required evidence and a client reference. The response should return a task identifier and lifecycle state. Follow-up operations should expose status and evidence without forcing the caller to scrape a dashboard. MCP can present the same operation as an agent tool; REST and OpenAPI can serve conventional application integrations.

Example task object

json · Example
{
  "capability": "product_verification",
  "location": {"address": "TARGET_ADDRESS"},
  "deadline": "ISO_8601",
  "instructions": "TASK-SPECIFIC_INSTRUCTIONS",
  "evidence_required": ["TASK_SPECIFIC_FIELDS"]
}

Launch a Product Verification Task

Start with one product verification request that has an unambiguous outcome. Define the location, deadline and proof first; then create the task through the web flow or the available developer interface. If the workflow repeats, promote the same evidence schema into a reusable integration.

What makes product verification different from a generic gig

The value is not simply that a person is available. The value is that the request is standardized enough for software to understand the expected result. For product verification, the schema should reflect the actual decision being supported: the agent needs evidence about inspect a specific physical product for observable characteristics such as packaging, labeling, condition, model or presence. That makes the task easier to price, route, compare and audit than an open-ended message to a freelancer.

json · Example result shape
{
  "task_id": "tsk_example",
  "capability": "on_site_photos",
  "status": "evidence_submitted",
  "evidence": [
    { "type": "photo", "captured_at": "…", "location_confirmed": true }
  ],
  "exceptions": []
}

Frequently asked questions

What should a product verification request contain?

Include product identifier, reference images, location, and attributes to verify. Add the remaining task-specific fields when they affect access, proof or timing.

What does HumanTask API return for product verification?

A result can contain attribute checklist, product photos, condition observations, and timestamp, plus explicit notes when the task cannot be completed as planned.

What can prevent a product verification task from completing?

Typical blockers include serial or label data is inaccessible, packaging obscures the product, and verification would require opening sealed goods. The worker should report the blocker rather than invent a successful result.

Can an AI agent create product verification programmatically?

Yes. The intended machine-facing capability is `product_verification`, using the same task object whether the caller comes through REST, OpenAPI or MCP.

When is product verification a poor fit?

It is a poor fit when the request is unsafe, requires unverified professional expertise, depends on private access that has not been arranged, or cannot be evaluated with observable evidence.

Next step

Put a human on it.

Describe the place, the action and the proof you need. The API and MCP integration are in developer preview.